Terms and Conditions

Terms and Conditions

1. Caterer Obligations

a. The Caterer shall use its reasonable endeavours to provide the Services at the Venue on the date and time specified in the Quotation(s)

b. The Caterer may substitute, alter, amend or replace any item of food or beverage referred to on the agreed Menu as on the Quotation(s) or any other aspect of the Services if the provision of the item in the Services shall be rendered impractical by reasons of price or availability or quality and the Caterer shall not be liable to refund or compensate the client in such regard provided Always that such item shall be replaced or substituted with an item of similar or no lower quality And that in the reasonable opinion of the Caterer the overall quality and nature of the Services shall not be materially diminished or altered

c. The Caterer will not provide crockery, cutlery or glasses unless otherwise stated

d. The Caterer will not provide waiting or cleaning staff unless agreed with the Client and set out in the Quotation

e. The Caterer may at any time and without notification or liability to the Client make such changes to the Services as may be found necessary to achieve compliance with any applicable legislation, regulation, licensing requirement, planning requirement or direction of any competent authority whether relating to the Venue or otherwise

2. Client Obligations

a. The Client shall attend the Venue with the Caterer at such times as the Client may consider to be necessary for the property preparation of the Services for the Event. In the event of the Client not attending an arranged meeting the Caterer reserves the right to charge for time wasted.

3. The price for the Event shall be as determined by the Caterer in accordance with its Quotation(s). The price for the Event is exclusive of any Value Added Tax or any other applicable tax. In order to reserve the date of the Event, the Client must return a signed copy of this agreement to the Caterer along with a Deposit (‘Deposit’) or payment equal to 50% of the total Quotation.

4. The balance is due and payable no later than the day prior to the Event

a. The Client shall make all payments due without any deduction whether by way of a set off, counterclaim or otherwise

b. If the Client fails to pay the balance on the due date then (without prejudice to its other rights and remedies) the Caterer may charge the Client interest on the amount unpaid at the annual rate of 2% above HSBC Bank Plc base rate from time to time until payment is met in full

5. Cancellation

a. In the event that the client cancels the confirmed Event booking (other than through the default of The Caterer), The Caterer reserves the right in its absolute discretion to impose a cancellation charge
b. The cancellation charge shall be calculated as follows:-
c. If the Client shall cancel or be deemed to cancel the Event more than one (1) calendar month prior to the date specified in the Quotation then the Client shall be liable for thirty (30) percent of the Total Costs in addition to the full amount of all out of pocket disbursements or costs of the Caterer in relation to the proposed provision of the Services, credit being given for any additional Payment on Account already paid.
d. If the Client shall cancel or be deemed to cancel the Event one (1) calendar month or less than one (1) calendar month but more than two (2) weeks prior to the date specified in the Quote then the Client shall be liable for fifty (50) percent of the Total Costs in addition to the full amount of all out of pocket disbursements or costs of the Caterer in relation to the proposed provision of the Services, credit being given or any additional Payment on Account already paid
e. If the Client shall cancel or be deemed to cancel the Event less than two (2) weeks prior to the date specified in the Quote then the Client reserves the right at its absolute discretion to require payment for a hundred (100) percent of the Total Costs in addition to the full amount of all out of pocket disbursements or costs of the Caterer in relation to the proposed provision of the Services, credit being given for any additional Payment on Account already paid
f. Notwithstanding the generality of 7a,b,c,d,e above, in the event of cancellation of the Event, the Caterer shall use its reasonable endeavours to cancel or terminate any arrangements for the hire of Equipment or the Venue and the employment of Caterer personnel and shall account to the Client for seventy five (75) percent of any financial savings so made
g. In the event that it shall become impossible, unlawful or impractical for the Caterer to provide the Service then the Caterer may, by notice in writing to the Client, terminate the Contract and return to the Client such balance of the Payment on Account as remains after settlement of all or any costs, expenses or liabilities howsoever incurred in respect of the proposed provision of the Services whereupon all further obligations or liabilities owed by one party to the other out of or in connection with the Contract shall determine

6. Force Majeure

The Caterer shall not be liable to the client in any manner whatsoever for any delay or for the consequences of any delay in performing any of its obligations if such delay is due to a cause beyond the reasonable control or reasonable contemplation of the Caterer (including but not limited to any delay caused by failure of a public utility, faulty telephone circuits, computer failure, or other equipment, or disturbance caused by external contractors) and the Caterer shall be entitled to a reasonable extension of time for performing its obligations. The Caterer shall not be responsible for inability to provide food or other services due to acts of terrorism, war whether declared or not, restrictions imposed by a competent civilian or military authority, inclement weather or acts of God including but not limited to, fire, earthquake, or hurricane. The Caterer recommends that the Client arranges appropriate insurance to mitigate their losses in such eventualities

7. Compliance with Statutory Provisions and Exclusion of Liability

The Client shall at all times comply with all statutory and other requirements having the force of law insofar as they may reasonably be expected to impact upon the work of the Caterer and the Caterer personnel including but not limited to ensuring the provision of safe working conditions and shall indemnify the Caterer from and against all costs, expenses, liabilities, injuries, losses, damages, claims, demands or legal costs and judgements which the Caterer incurs or suffers as a consequence of any act or omission by the Client.
All conditions and warranties which are implied by statute or otherwise by general law into these terms and conditions or relating to the facilities offered by the Caterer are hereby excluded to the extent permissible by law.

8. Care

The Caterer warrants to the Client that the Services will be provided using reasonable professional care and skill. The Caterer shall have no liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising in connection with the provision of the Services other than in the case of gross negligence or malicious conduct.

9. Waiver

Failure by the Caterer at anytime to enforce these terms and conditions shall not be construed as a waiver and shall not affect the validity of these terms and conditions or any part of them.

10.Enforceability

If any provision of these terms and conditions shall become or shall be declared by any Court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way impair or affect any other provisions which shall remain in full force and effect.

11. Variation

These terms and conditions may only be varied from time to time with the written agreement of the parties hereto.

12. Notices

Any demand, notice or other communication may be sent by post or delivered by hand to the Caterer at 12 North Park, Gerrards Cross, Bucks SL9 8JW and in the case of the Client at the address given by the Client or at such other address as may be notified by either party to the other from time to time in writing.

13. Jurisdiction

These terms and conditions shall be construed in accordance with the laws of England and the English Courts shall have jurisdiction.

 

Interpretations:

In these Terms and Conditions the following terms shall, where the context so allows, have the following meanings:

“The Caterer” shall mean Splendiferous Limited of 12 North Park, Chalfont St. Peter, Gerrards Cross, Buckinghamshire SL9 8JW, United Kingdom

“The Client” shall mean the person or persons named in the Quotation for whom Splendiferous has agreed to provide the Services in accordance with these Terms and Conditions

“The Event” shall mean the event at which the Services are to be supplied as agreed on the Quotation

“The Venue” shall mean the place or building in or at which the Services are to be provided as agreed on the Quotation

“The Services” shall mean the service to be provided by Splendiferous Limited pursuant to the Contract including but not limited to

a. The provision of food and beverages in accordance with the agreed Quotation(s).
b. Adequate staffing (in suitable attire) for the preparation and service of the food in a manner commensurate with the nature and style of the Event as agreed
c. Such Equipment as may be necessary for the preparation and service of the food and beverage and for the provision of the Services, save as provided by the Client of the Venue
d. Adequate staff and Equipment for the removal of all Equipment from the Venue and for the cleaning and tidying of all Equipment

“Equipment” shall mean all or any items used by Splendiferous in connection with the provision of these Services.

14. What happens if you book a course and cannot attend

Splendiferous are unable to offer full refunds for courses booked. We would be happy to reschedule a booking up to 14 days before the date of the class. If you contact us after that notice period the following charges apply:

7-14 days notice: 25% of the full course fee
3-6 days notice: 50% of the full course fee
Less than 3 days notice: 100% of the full course fee

If you are unable to attend on the day of the course we would be happy to accept a replacement person.

We do not offer transfers to alternative days unless the required notice period is given.

14. Vouchers

All vouchers will be supplied with a use by date of at least 12 months at the time of issue. During this 12 month valid period, a booking must be made for one of our services or the voucher will be deemed invalid. If a voucher becomes out of date and a booking has not been made, we cannot extend the voucher and it will be invalidated and not usable. The purchase of a voucher does not guarantee the availability of any class/party/date(s). A date will not be deemed to be booked until confirmed by us in writing. The purchase of a voucher does not reserve an advertised price until the booking is confirmed by us in writing. We reserve the right to alter the price of our classes/parties at any time, once we have confirmed your booking the price will not change. Voucher purchases are non-refundable if you chose not to use one of our services.


Cookery Classes/Team Builders

15. Allergies/Special Needs

We will be happy to review class matter with you to help you recognize what is involved. If you have allergies please let us know in advance and note you attend at your own risk. If we are not advised of any allergies or sensitivities in advance and we have not therefore prepared the ingredients accordingly, anyone with an allergy may need to be excluded from the event, for safety reasons and any fee paid will be forfeited.

We do no accept children with severe allergies to classes unless the parent is staying throughout the duration of the class and is responsible for the care of the child and administration of any Epi/Adrenaline medication.

If you have any medical issues, including epilepsy, diabetes, seizures or are pregnant please let us know in advance.

We reserve the right to add an additional published fee for each attendee requiring special ingredients, as we will need to supply extra ingredients for any event to cater for allergies etc.

16. Health and Safety

Sensible clothing and footwear are essential to attend our classes/parties.
Our classes and parties are hands on and involve heat and normal kitchen equipment., including sharp instruments and heavy equipment. All participants are expected to be aware and act appropriately given the risks. Personal loss, injury, damage, neglect or involvement to or by you and any other class/party attendee will not be the liability of Splendiferous Cookery School